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Edit a Submitted Super Payment

If you discover an error in a super payment batch after submission, you may be able to modify it depending on the payment's current status. This guide explains your options.

Check the Payment Status​

  1. Navigate to Payroll > Superannuation.
  2. Click on the Payment History tab.
  3. Locate the submitted batch and check its status:
    • Pending — the payment has been submitted but not yet processed by Beam.
    • Processing — Beam has begun processing the payment.
    • Completed — funds have been distributed to super funds.
    • Failed — the payment was rejected (e.g. insufficient funds, invalid fund details).

Editing a Pending Payment​

If the payment status is Pending, you can still make changes:

  1. Click on the batch to open it.
  2. Click the Edit button.
  3. Make your corrections:
    • Adjust contribution amounts for individual employees.
    • Remove an employee from the batch.
    • Update fund details if they were incorrect.
  4. Click Save and then Resubmit.

Payments Already Processing or Completed​

Once a payment has moved to Processing or Completed status, it cannot be edited directly. In this case:

  1. Contact Beam support for assistance with reversals or corrections.
  2. Alternatively, make an adjusting entry in the next super payment batch — increase or decrease the relevant employee's contribution to correct the discrepancy.
  3. Update the underlying pay run if the error originated there. See Editing a Submitted Pay Run.

Failed Payments​

If a payment has Failed:

  1. Open the batch to view the failure reason.
  2. Correct the issue (e.g. update bank details, fix invalid fund information).
  3. Click Resubmit to send the corrected batch to Beam.